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Shipping &Tracking
DELIVERY & SHIPPING
Delivery Time= Production Time + Shipping Time
All items are made-to-order and generally request 3-5 business days to handcraft.
1) Standard Shipping ($9.9): 11-13 business days to US/UK, 15-18 business days to world-wide.
2) Expedited shipping ($17.99): 8-10 business days to US.
3) Urgent shipping($22.99): 3-6 business days to world-wide.
*Please note that the above time frame doesn't include production time or account for delays caused by vendors and weather.
SHIPPING INFORMATION
Shipping Address -The shipping address will be taken from the PayPal record (PayPal checkout model). The address can be changed before we ship your orders. However, once we ship your orders, the shipping method or address can't be changed.
1. If there is a problem with your address and that caused the package to return, then you will be charged for the shipping cost if you require a refund.
2. Also, please note that all the personalized items need to be charged for 30% restocking fee if it is returned to us due to incorrect or incomplete address.
Order Tracking - After your order is shipped, you will receive a shipping notification email. If you require further tracking information, please click here to check.
